Training Support Officer

TacMed Training is recruiting for a full-time Training Support Officer (TSO) to assist in the administration and operations of our world-class training team.

About TacMed Training:
TacMed Training (RTO 41552) is a leading provider of emergency medical & first aid training for high risk environments. Proudly Veteran-Owned, TacMed Training are dedicated to delivering high-quality training solutions to a diverse range of clients who work in remote, emergency, austere and tactical environments.

Job Responsibilities:
As the Training Support Officer, you will play a crucial role in assisting our clients, students and highly passionate trainers by ensuring all the administration, logistics and RTO requirements are all sorted so our trainers can teach people to save lives.

Your responsibilities will include:

  • Liaising with clients on training location requirements
  • Enrolling students on aXcelerate Student Management System
  • Manage pre & post course administration
  • Working with the National Training Manager to assist with staffing courses
  • Working with the Training Storeman to ensure equipment gets to where it needs to be.
  • Answering phone & email enquiries

Key Experience:
To excel in this role, you should possess:

  • Exceptional telephone skills, ability to develop new and existing relationships with clients.
  • Ability to problem solve, set goals, and manage time effectively.
  • High level of customer service focus.
  • High level of written and verbal communication skills.
  • High level of organisational skills.
  • Working knowledge of the aXcelerate system will be highly regarded but not necessary.

The Important stuff:

  • $72,000/yr plus Super
  • Remote position (Australian based)
  • National Police Check required

Apply HERE: