Yes – Australian online orders over $250 AUD receive free standard shipping to any address in Australia. Orders under $250 incur a flat $12.95 AUD shipping fee.
(Note: Orders placed via phone/email or purchase order will incur standard shipping charges regardless of amount.)
We aim to deliver Australian orders within 3–7 business days from the time of order. Deliveries to remote areas (e.g. parts of WA or NT) or during peak periods may take up to 7–10 business days. If we’re running a big promotion or during holidays, please allow a little extra time. You’ll receive an estimated timeframe in your dispatch email. We always strive to get your order to you as quickly as possible.
Absolutely. After checkout, you’ll receive two emails from us: an order confirmation email right after purchase, and a dispatch notification email once your order ships. The dispatch email includes a tracking link so you can monitor your delivery in real time. If you don’t see these emails, check your spam folder or contact us. Once your order is on its way, use the provided tracking link any time for status updates.
Our website currently accepts orders only within Australia at the moment. We do ship internationally to other countries, but you’ll need to contact us directly for a quote and to arrange the order. Please note that any import duties or taxes for international shipments are the responsibility of the buyer. International shipping availability can vary depending on the product (some medical items may have export restrictions), so get in touch and we’ll do our best to help.
Yes, we offer an expedited shipping option at checkout. Express shipping is a faster service for those urgent orders, and it costs a flat $19.95 AUD for online orders. Just select the Express Shipping option during checkout if you need your order ASAP. We’ll prioritise and ship it via express courier so it reaches you as quickly as possible.
We primarily ship via Australia Post and StarTrack (a division of AusPost) for domestic deliveries. These reliable carriers cover both standard and express services. For large or special shipments we may use a courier freight service. In every case, we choose a trusted delivery partner to ensure your order arrives safely and on time.
Yes. Our carriers can deliver to PO Boxes and Parcel Lockers. If you prefer delivery to a PO Box or an Australia Post Parcel Locker, that’s completely fine – just enter the PO Box address as your shipping address. We recommend using a delivery address where someone is available during business hours (if possible), but we understand PO Boxes/Lockers are convenient for many customers.
Placing an order with TacMed is easy: just browse our website and add the desired items to your cart. When you’re ready to check out:
Click the cart (bag) icon at the top of the page and select “Checkout”.
Enter your shipping and contact details, then proceed to payment.
Choose your payment method and provide the necessary information.
Submit your order.
Once completed, you’ll immediately receive an order confirmation email. Our team will then prepare and dispatch your items as soon as possible.
If you need to change or cancel an order, please contact our customer service as soon as possible. We’ll do our best to accommodate adjustments (such as changing the shipping address, swapping an item, or cancelling) if your order hasn’t been shipped yet. Once an order has been dispatched, we can’t make changes – but you may still be able to return items (see our Returns section for details). The sooner you reach out, the better chance we have to catch it in time.
You should receive an order confirmation email instantly after completing your purchase. If you don’t see it, try these steps: check your email’s Spam or Junk folder, and ensure you entered the correct email address at checkout. If it’s still missing, please contact us so we can confirm your order details and resend the confirmation. We want to make sure you know your order was received and is being processed.
Yes. The order confirmation email serves as a basic receipt, but if you need a formal tax invoice (for business records, etc.), just let us know. Simply reply to your order confirmation email or email our team with your order number requesting a tax invoice PDF. We’ll email you a proper tax invoice outlining GST and all order details. We’re happy to provide any documentation you require.
We accept a wide range of payment options for your convenience. You can pay by credit or debit card (Visa, MasterCard, American Express), as well as popular digital payment methods like PayPal, Apple Pay, Google Pay, and Shop Pay. We also support Afterpay and Zip Pay for buy-now-pay-later flexibility (see below). All transactions are processed in Australian Dollars.
Yes – we offer Afterpay and Zip Pay at checkout. These buy-now-pay-later services allow you to receive your order immediately and pay it off in instalments. Simply choose Afterpay or Zip Pay as your payment method during checkout, and you’ll be guided through the process. (Subject to approval by Afterpay/Zip. Spending limits and terms apply as per those providers.)
Absolutely. We take payment security very seriously. Our online store is hosted on a secure, reputable e-commerce platform (Shopify), which uses encryption and PCI-DSS compliance to protect your data. We do not store your full credit card details on our servers. All transactions are processed securely via trusted payment gateways. You can shop with confidence that your personal and payment information is safe.
Yes, we regularly serve corporate, government, and bulk customers. If you need a formal quote for a bulk order or wish to pay via purchase order/invoice, please contact us with the details of what you need. Our sales team will provide a written quote and can process orders on account.
(Remember, free shipping offers apply only to direct online orders – bulk orders via invoice will have standard shipping added.)
We want you to be completely satisfied with your purchase. TacMed accepts returns or exchanges within 14 days of you receiving the goods, provided the items are unused and in original condition. Change-of-mind returns are welcome in that 14-day window as long as the product is undamaged, unworn, and in its original packaging. For any faulty or defective products, we offer returns or replacements under warranty (minimum 12 months on all products – see Warranty section). In all cases, contact us first to get return authorization before sending anything back.
To initiate a return, please follow these steps:
Contact TacMed Customer Service – Email us at info@tacmedaustralia.com.au or call 1300 862 633 within 14 days of receiving your order to request a return. We’ll provide you with a Return Merchandise Authorization (RMA) number/form if the return is approved.
Pack the Item Securely – Ensure the product (and all accessories, manuals, etc.) are packaged in original condition. Include the RMA form or reference your RMA number inside the package.
Send the item to TacMed – We will direct you to ship the item to our warehouse at:
TacMed Australia – Returns
1/33 Isles Drive
North Boambee Valley, NSW 2450, Australia
You are responsible for return shipping costs (unless the product is confirmed faulty or we sent the wrong item, in which case we’ll arrange or reimburse postage).
Once we receive the returned item and verify its condition, we’ll process your refund, exchange, or store credit as arranged.
For change-of-mind returns or exchanges, the customer is responsible for the return postage. If you prefer, we can provide a return shipping label and deduct the shipping cost from your refund/credit. In cases where the return is due to a mistake on our part or a verified product fault, TacMed will cover the return shipping costs or provide a prepaid return label. We’ll discuss the best solution with you during the return authorization process.
Please inspect your items as soon as they arrive. If anything is damaged, defective, or not what you ordered, notify us within 14 days of delivery. We may ask for a description or photos of the issue. TacMed will then arrange to inspect and replace or refund the item. For minor issues we might send a replacement part, but typically we’ll have you return the faulty product (at our expense) and we’ll send you a new one. All products are covered by at least a 12-month warranty, so if a fault develops later (outside the 14-day window), just let us know as soon as you discover it – we’ll still honor the warranty (see below).
For change of mind returns or exchanges, you have up to 14 days from receiving your order to notify us and send the item back. We find 2 weeks is a reasonable period to decide if the product is right for you. If you received an item as a gift during holidays, we may extend this period – feel free to reach out. For faulty items, the 14-day notification is ideal for initial defects, but even beyond that, our 12-month product warranty applies (so we will still assist with returns/replacements for manufacturing faults within at least one year of purchase).
Any item returned for refund or exchange must be unused, in original condition, and include all original packaging, parts, and accessories. We ask that you pack the product just as you received it, to avoid damage in transit. We cannot accept returns of items that have been used, soiled, modified, or missing parts (unless they arrived that way). For hygiene and safety reasons, certain products that have been opened (e.g. medical consumables that are unsealed) may not be returnable unless faulty. If you’re unsure, ask us. Keeping everything in new condition will ensure a smooth return process.
Once your returned item arrives back with us and is inspected, we aim to process your refund promptly. We typically complete returns processing within 2–3 business days of receiving the item. After we issue the refund on our end, it may take an additional few days for the refund to appear in your bank or on your credit card statement (this is dependent on your bank or payment provider). In total, you can expect the refund to be finalized within roughly 3–5 business days after we receive your return. We’ll send you a confirmation once your refund is processed.
For returns, you can choose either a full refund, an exchange (we’ll send a different size or product, with any difference in price settled), or a store credit to use on a future purchase – whichever you prefer. Note that shipping charges from your original order are not refundable (except for returns of faulty products). If an item is being returned under warranty (faulty), we will typically offer a replacement of the same item. If that’s not suitable or the item is discontinued, you can opt for a refund or credit. We’re flexible and will work with you to make sure you’re satisfied with the resolution.
Quality is our top priority. All TacMed products and equipment are vetted through a rigorous process: We leverage our team of highly experienced medics (including former Special Operations medics and intensive care paramedics) to select and develop gear that meets real-world demands. We are the exclusive Australian distributor for several leading emergency medical brands – this means we source genuine, proven products that are trusted by professionals worldwide. Every item is either field-tested or backed by real clinical evidence. In fact, we often conduct hands-on trials, training simulations, and feedback sessions with first responders to ensure the equipment performs under pressure. TacMed also maintains relevant regulatory approvals (many of our kits are registered medical devices) and adheres to Australian standards. In short, we only stock products that we’d trust to use in critical situations ourselves, so you can rely on their quality and safety.
TacMed supplies products that meet a range of Australian and international standards. Many of our medical devices (like first aid kits, tourniquets, and bandages) are registered on the Australian Register of Therapeutic Goods (ARTG), meaning they are TGA-approved for use in Australia. We work with reputable manufacturers whose products carry certifications such as CE marking (Europe) or FDA approval (USA) when applicable.
Our tactical and first aid gear is often designed to comply with U.S. military specifications or other relevant industry standards for durability and effectiveness. In addition, TacMed is an ISO 9001 certified company (Quality Management System) – ensuring consistent quality control. Whenever you purchase a TacMed product, you can be confident it meets or exceeds the regulatory and safety standards for its intended use.
Yes. TacMed Australia’s medical kits (including first aid kits and trauma kits) are considered medical devices and are listed on the ARTG (Australian Register of Therapeutic Goods) where required. This means they have been assessed and are approved by the Therapeutic Goods Administration (TGA). For example, our comprehensive first aid kits are registered as Class I medical devices under TacMed Australia Pty Ltd. We ensure all necessary regulatory approvals are in place so that our kits fully comply with Australian law. In practical terms, this gives you assurance that the kits meet quality and safety benchmarks set by the TGA. (Note: Individual components within kits, such as tourniquets or bandages, may have their own certifications as well.)
The OLAES Modular Trauma Dressing is a standout multi-purpose bandage that packs several advanced features into one compact unit. Here’s why it’s special:
All-in-One Design: Each OLAES dressing combines multiple components – a large absorbent trauma pad, about 3 metres of gauze for wound packing, a removable occlusive plastic sheet (for sealing chest wounds or burns), and a unique transparent pressure cup – all built into the bandage. This means one OLAES bandage can handle everything from severe bleeding to open chest wounds or even serve as an eye shield, eliminating the need to carry separate items.
Focused Pressure Application: The hard transparent cup included with the dressing focuses pressure directly over the wound site, which helps control bleeding more effectively than a standard flat bandage. The clear cup also lets you visually monitor the wound and doubles as a protective eye cup for eye injuries.
Easy to Apply Under Stress: OLAES dressings are designed with input from combat medics, so they’re very user-friendly even in high-stress situations. The elastic wrap has built-in Velcro® “brakes” (grippy strips) that prevent it from unravelling accidentally. This makes it easier to wrap and secure the bandage properly, especially if you’re applying it quickly or with wet hands.
Self-Application Capability: Because of its intuitive design (no loose parts to fumble with) and the added grip features, an injured person can even apply an OLAES bandage to themselves if needed. This is crucial when immediate self-care is required before help arrives.
Sterile and Secure: Each dressing is vacuum-sealed and sterile. It’s intended for one-time emergency use and comes ready to deploy. The durable packaging and design ensure it stays protected and clean until you need it.
In summary, the OLAES Modular Trauma Dressing uniquely integrates several wound care tools into one easy-to-use product, making emergency treatment faster and more efficient when seconds count.
The HyFin Vent Compact Chest Seal (Twin Pack) is designed to treat penetrating chest injuries – specifically, it is used for open chest wounds that could lead to a collapsed lung. Common scenarios include gunshot wounds, stab wounds, or any puncture to the chest. These injuries can cause an open pneumothorax (a “sucking chest wound”), where air enters the chest cavity through the wound. The HyFin seal is a large adhesive dressing that seals the open wound, preventing outside air from being sucked in. Its built-in vent system allows internal air or pressure to escape from the chest (reducing the risk of a tension pneumothorax, where pressure builds up and collapses a lung). In short, the HyFin Vent chest seals are life-saving devices for traumatic chest injuries – they keep the chest wound closed to external air while venting out trapped air, stabilizing the patient until further treatment.
HyFin Vent chest seals are considered a gold standard by many first responders due to their effective venting design and reliability. Compared to basic chest seals (which might not have a vent), the HyFin features a one-way vent system: it has multiple vent channels that let air and blood escape from the chest, but prevent air from entering in. This greatly decreases the chance of developing dangerous internal pressure (tension pneumothorax) compared to non-vented seals.
The HyFin Vent seals are also very compact in packaging and come as a twin pack (one for the entry wound and one for any exit wound), which is an advantage over some competitors. Users find that HyFin seals have a strong adhesive that sticks well even on sweaty or bloody skin, yet they are easy to apply quickly. In summary, while there are other reputable chest seals on the market (such as the Russell or Asherman seals), the HyFin Vent’s combination of a reliable venting mechanism, convenient size, and field-proven performance makes it one of the top choices for treating chest injuries in tactical and emergency settings.
The best tourniquets are those that have been proven effective in stopping severe bleeding (arterial hemorrhage) and are trusted by medical professionals and military medics. TacMed carries and recommends a few top-tier tourniquets for emergency use:
CAT® (Combat Application Tourniquet) Gen 7: This is one of the most widely used tourniquets by military and ambulance services worldwide. It features a simple windlass (rod) design that you twist to tighten, and it can be applied with one hand. The CAT has a reliable track record and includes a time label to mark when it was applied. It’s lightweight and very effective – often considered the benchmark for tourniquets in the field.
SOF® Tactical Tourniquet – Wide (SOFTT-W): The SOFTT-W is another top performer, used frequently in tactical situations. It has a sturdy metal windlass and a wide strap that helps occlude blood flow with less pressure per inch (potentially reducing tissue damage). It also has a quick-release buckle for rapid routing around a limb and a built-in retention clip. This tourniquet is extremely durable and excels in both civilian and combat applications.
SAM XT Extremity Tourniquet: The SAM XT uses an innovative ratcheting buckle design instead of a traditional windlass. It automatically locks at a certain tension, making it intuitive for even untrained users to apply correctly. It also has visual indicators to show when it’s tight enough. The SAM XT is praised for its ease of use and reliable performance – a great option for first aid kits where users might have limited training.
All of the above tourniquets have been extensively field-tested and have saved lives. We recommend that whichever tourniquet you choose, you practice using it (on yourself or a training dummy) so that you’re familiar with it in an emergency. In Australia, the CAT and SOFTT-W are commonly carried by first responders. TacMed ensures the tourniquets we supply are genuine and latest-generation, so you can trust them when it matters most.
TacMed trauma kits are uniquely designed for critical emergencies, and they stand out in several ways:
Expert Design: Our kits are developed by ex-military medics and emergency responders with real operational experience. This means every kit is curated with the real-world needs of tactical police, paramedics, and soldiers in mind. The contents and layout aren’t just theoretical – they’re proven in the field.
Life-Saving Contents: TacMed kits include only high-quality, battle-tested components. For example, most kits feature the SOFTT-W Tourniquet for hemorrhage control, OLAES Modular Trauma Dressing for versatile wound care, HyFin Vent Chest Seals for chest injuries, and other premium gear (gauze, pressure bandages, shears, etc.). These are the same caliber of supplies used by military and ambulance services, not cheap generic items.
Rapid Response Oriented: We design kits to enable quick treatment of life-threatening injuries like severe bleeding, airway blockage, and chest wounds. Critical items are packed in an easily accessible manner. Many of our kits are vacuum-sealed to make them compact and to speed up deployment (no digging through a big bag – you open the sealed pack and everything is logically arranged for immediate use).
Rugged and Portable: TacMed trauma kits use tough pouches (often made of heavy-duty nylon like Cordura®) that are built to survive harsh conditions. Many are MOLLE-compatible, meaning you can mount them on tactical vests, belts, or vehicles. Despite being rugged, they are kept as compact as possible, so you can carry one in a patrol car glove box, backpack, or on your belt.
Versatile for Various Scenarios: Our range covers kits for different needs – from individual first aid kits (IFAKs) for personal carry, to larger vehicle kits and workplace trauma kits. Whether it’s a high-risk law enforcement operation, a remote outdoor expedition, or an industrial workplace, we have a kit tailored for it. Each kit’s contents are selected to handle the most likely serious injuries in that environment.
In short, TacMed trauma kits are distinguished by their expert-selected components, practical design for rapid use under pressure, and durability. They are trusted by professionals and by safety-conscious civilians who want more than a standard first aid kit.
The TacMed Immediate Trauma Kit is one of our flagship kits for treating critical injuries. Its key features include:
Comprehensive Trauma Supplies: This kit contains the essential tools to address life-threatening bleeding and injuries. Inside you’ll find a SOFTT-W Tourniquet (to stop major bleeding from a limb), an OLAES Modular Trauma Dressing (for heavy bleeding and wound packing), a HyFin Vent Compact Chest Seal (twin pack) (to treat open chest wounds), compressed gauze, emergency trauma bandage, trauma shears, nitrile gloves, a marker and casualty card (to record patient info), and more. It’s purpose-built for severe trauma scenarios like car accidents, shootings, or industrial accidents.
Compact, Grab-and-Go Design: All the contents are vacuum sealed in a tough pouch, making the kit extremely compact for what it carries. The whole kit can fit in a glove box, backpack, or be attached to duty gear. This means you can keep advanced life-saving tools on hand without hauling a large bag. When needed, you just rip open the vacuum pack and everything is organized and ready.
Rapid Deployment Layout: The interior of the kit is organized so that the critical items are immediately visible and accessible. In an emergency, seconds count – so the Immediate Trauma Kit is designed such that you can quickly grab the tourniquet or dressing without digging. Some versions of the kit come in a fold-out pouch with clear labeled sections for each item.
Versatility: While compact, this kit covers a range of traumatic injuries. It’s suitable for treating gunshot or stab wounds, severe bleeding from cuts or amputations, punctured lungs, and more. That makes it equally useful whether you’re on the battlefield, at a shooting range, in a remote area, or just want serious preparedness at home or in your vehicle.
Professional Grade Components: Every component is high-quality and trusted by professionals. For example, the inclusion of two chest seals (for entry and exit wounds) and a top-tier tourniquet means no corners are cut. It’s a step above a basic first aid kit – it’s the kind of kit first responders might carry for when injuries are beyond the scope of standard first aid.
Overall, the TacMed Immediate Trauma Kit is characterised by having exactly what you need for “immediate” lifesaving interventions, in a package small enough to be with you anywhere. It’s designed to help bridge the gap until emergency services arrive, or to equip responders on scene with the right tools instantly.
Most off-the-shelf “trauma kits” or first aid kits on the market are fairly basic. The TacMed Immediate Trauma Kit differentiates itself by including advanced trauma care items and by leveraging TacMed’s expertise in tactical emergency medicine. Here are a few points of comparison:
Contents: Regular trauma kits might have bandages, some gauze, and maybe a generic tourniquet if you’re lucky. The TacMed kit, however, includes top-of-the-line components (SOF-T Tourniquet, OLAES bandage, HyFin seals, etc.) that are often not found in consumer kits. This means it’s capable of treating more serious injuries effectively, whereas many kits labeled “trauma” are closer to just being beefed-up first aid kits.
Expert Curation: The Immediate Trauma Kit is curated by our team of professionals who have used these items in real emergencies. It’s not a random assortment of supplies. Each item has a purpose and was chosen because it works in critical scenarios. Competing kits might be assembled by general first aid companies without that tactical field insight.
Size-to-Capability Ratio: Despite its small size, the Immediate Trauma Kit punches above its weight in capability. You’d be hard-pressed to find a kit as compact that can treat a gunshot wound or open chest wound properly. Other comprehensive trauma kits are often larger bags not meant to be carried on-person. Ours is designed to be both portable and comprehensive.
Use by Professionals: TacMed’s kits, including the Immediate Trauma Kit, are used by police officers, military members, remote area medics, and other professionals. That’s a testament to their reliability. Many general trauma kits out there are intended more for home users and might not hold up in a tactical environment or have that professional endorsement.
In summary, compared to other trauma kits, the TacMed Immediate Trauma Kit offers a higher level of preparedness for severe injuries in a similarly compact form, making it a preferred choice for those who anticipate serious emergencies (or simply want to be prepared for them).
The TacMed Immediate Trauma Kit is designed for rapid intervention in life-threatening situations. Common scenarios and uses include:
Controlling Severe Bleeding: This kit is frequently used to stop major hemorrhage. For example, if someone has a serious cut or limb injury from an accident, you’d use the tourniquet or heavy bandage in the kit. It’s ideal for gunshot or stab wounds and other trauma that involve arterial bleeding.
Treating Penetrating Chest Injuries: In the event of a chest puncture (say, a stabbing or gunshot to the torso), the kit’s chest seals are used to prevent collapsed lungs. This is a scenario where a normal first aid kit would fall short, but the Immediate Trauma Kit is purpose-built for it.
High-Risk Environment Incidents: People often deploy this kit at shooting ranges, in law enforcement operations, or in combat training environments – anywhere there’s a higher risk of trauma. For instance, many shooters keep it on hand in case of an accidental gunshot wound at the range. Similarly, outdoor adventurers or farmers might use it for chainsaw accidents, animal attacks or severe falls where help might be far away.
Vehicle and Industrial Accidents: The kit is also common in workplaces or vehicles. If you come across a car crash with severe injuries, the trauma kit has tools that can save a life (like stopping a catastrophic bleed) in those crucial first minutes. Many of our customers in mining, construction, or agriculture keep an Immediate Trauma Kit available because heavy machinery accidents can cause major trauma that needs immediate action.
Tactical and Law Enforcement Use: Law enforcement officers (including tactical units) carry these kits to treat either an injured colleague or a member of the public in an emergency (e.g. a victim with a gunshot wound while waiting for paramedics). It’s small enough to be part of their gear and has exactly the items needed for critical first response.
In essence, anytime you’re dealing with injuries more serious than cuts and scrapes – especially massive bleeding or chest trauma – the TacMed Immediate Trauma Kit is the go-to solution. It’s meant for those worst-case scenarios where having the right tools immediately can be the difference between life and death.
Both Trauma Kits and IFAKs are designed to manage serious injuries, but the terms are used a bit differently:
Trauma Kit: This is a broad term for any kit that contains supplies to treat traumatic injuries (as opposed to illnesses). Trauma kits can range in size and purpose. A large ambulance “trauma bag” might be a big trauma kit, or a small pouch with a tourniquet and bandage can also be called a trauma kit. Essentially, if a kit’s focus is on handling severe bleeding, broken bones, burns, etc., it falls under trauma kit. TacMed offers trauma kits for various applications – from compact kits like the Immediate Trauma Kit to larger multi-casualty kits.
IFAK (Individual First Aid Kit): An IFAK is specifically a personal kit, typically carried by an individual soldier or police officer for self-aid or buddy-aid. The concept originated in the military – it’s the kit an individual has on their body so they or a comrade can quickly treat wounds in the field. IFAKs are usually quite compact and set up for one person’s critical needs. They usually contain a tourniquet, a combat bandage, maybe some hemostatic gauze, a chest seal, gloves, and a few other small items tailored for immediate bleeding control and trauma management. The key is that an IFAK is individual – meant for one person’s use in an emergency.
Key Differences: In practice, an IFAK is a type of trauma kit. But not all trauma kits are IFAKs. For example, a big trauma kit kept in a workplace first aid room isn’t an IFAK because it’s not an individual, portable kit – it’s meant for general use and possibly has gear for multiple casualties. An IFAK, on the other hand, is usually worn on a belt or vest and is intended to treat the carrier (or their immediate teammate). IFAKs are generally more standardized (especially in military units) so that everyone has the same basic contents and knows how to use each item. A trauma kit can be any size and content based on scenario (e.g., a car trauma kit might include splints and airway adjuncts, which an IFAK typically would not due to size constraints).
In summary, an IFAK is a personal trauma kit, usually small and military-style, whereas “trauma kit” is a broader term that can apply to any kit aimed at treating injuries. If you’re a first responder or soldier, you’d call your personal kit an IFAK. If you’re a civilian asking for a set of trauma supplies for your workplace or car, you’d likely refer to it as a trauma kit.
It’s important to keep your medical kits up to date and ready. Here are some guidelines for the TacMed trauma kits (and really any first aid or trauma kit):
After Use: Immediately replace any item that gets used. If you deploy your tourniquet or use a bandage on someone, restock that item as soon as possible so the kit is complete again. The same goes for items like gloves or chest seals – one-time use means you’ll need a new one for next time. TacMed offers refill items and we’re happy to help you source replacements for anything you use.
Expiry Dates: Many medical supplies have expiration dates (especially things like chest seals, emergency bandages, hemostatic gauze, medications if any are included, etc.). We recommend doing an inventory check annually. Look at each item’s expiry date, and replace anything that is expired or approaching expiration. Components like adhesive dressings or gloves can degrade over time even if unopened, so it’s good practice to swap them out once they expire to ensure reliability.
Environmental Damage: If your kit is kept in a harsh environment – say in a hot car trunk or a dusty worksite – inspect it more frequently. Extreme heat can cause adhesive products (like chest seals) to become less sticky over time, for example. Also check for any package damage (a torn wrapper on sterile gauze would mean it’s no longer sterile). Replace items that show packaging damage or any signs of deterioration.
Upgrades: Occasionally, medical guidelines or best practices change, or improved products come on the market. It’s worth reviewing your kit contents every year or two to see if there are newer or better items to include. TacMed updates our kits with the latest proven gear, and we can advise if, for instance, a new type of tourniquet or bandage should replace an older model you have.
By maintaining your trauma kit, you ensure it will function as intended when you need it. In summary: replace used items immediately, check expiration dates yearly, and keep an eye on item condition. A well-maintained kit is a reliable kit.
Our TacMed IFAK pouches (and many of our kit pouches) feature a tear-away or quick-detach design. This means the pouch is mounted to your gear (vest, pack, etc.) with a velcro panel or MOLLE panel that can rip away quickly. The advantages of this design are:
Rapid Access: In an emergency, rather than fiddling with snaps or digging through a backpack, you can yank the entire IFAK pouch off its mount with one pull. This gives you immediate access to the medical contents which could save precious seconds when treating a severe injury. Speed is life when someone is bleeding badly, so being able to grab the kit in one motion is a huge benefit.
Bringing the Kit to the Casualty: With a tear-away IFAK, you can pull the kit off and bring it directly to the injured person. For example, if your pouch is mounted on the back of your vest or on your backpack and someone else needs to use it on you, they can rip it off and lay it next to you as they treat you. Or if you’re treating a buddy, you can detach your kit and hand it to them or position it where it’s easiest to reach the contents. You’re not tethered to where the kit was mounted.
Reduced Exposure in Dangerous Areas: In tactical situations, a responder may need to drag a wounded colleague to safety. A tear-away kit allows you to leave your main gear behind if needed and just take the medical pouch. For instance, if someone is injured in a line of fire, you don’t want to kneel over your vest to get supplies – you want to grab the kit and move both you and the casualty to cover. The tear-away feature supports that kind of rapid relocation.
Ease of Reattachment: After using the kit, re-securing it is simple – just press it back onto its velcro base. There’s no complex re-threading through MOLLE needed each time. This encourages users to keep the kit in its proper place (because it’s easy to put back) rather than tucking it into a pocket after use.
Overall, the tear-away design ensures your IFAK is both securely attached during normal activity (so it won’t fall off or get in the way) and instantly detachable when you need to use it. It’s a design focused on quick access and flexibility, which is exactly what you want in high-stress emergency moments.
The TacMed Modulator 4-Series Workplace Kit is a comprehensive first aid and trauma kit designed specifically to meet workplace requirements (including compliance with workplace safety regulations). It’s ideal for larger workplaces because of several key features:
Modular Design with Comprehensive Coverage: The kit is divided into six colour-coded modules, each targeting a specific first aid area – for example: a module for Burns, one for Bleeding/Trauma, one for Eye injuries, one for Cuts & Grazes, etc. In a big workplace, injuries can range widely. This kit ensures you have a dedicated set of supplies for the common types of workplace injuries, from minor to serious. It’s like having six focused kits in one, which is perfect for a large team or facility.
Easy for Multiple Responders: Because of the modular layout, if there are multiple people assisting in an incident, you can grab different modules and work in parallel. One person can handle the bleeding with the trauma module while another addresses a burn with the burns module, for instance. In a large workplace scenario (like a factory or construction site), this means faster care when more than one injury happens or multiple victims are involved.
Large Quantity of Supplies: The 4-Series kit is stocked generously, making it suitable for workplaces with many employees. It has plenty of bandages, dressings, and materials to handle multiple incidents or a single incident with multiple casualties. Smaller kits might run out of items if used back-to-back, but this one is built for higher usage volume.
Compliance and Standards: It meets and exceeds typical workplace first aid kit standards (like those set by Safe Work Australia). For a large workplace, compliance is important – the Modulator kit covers the required items and goes beyond by including advanced trauma supplies (tourniquets, chest seals, etc., depending on the exact configuration) which many standard workplace kits lack. So you’re both compliant and better prepared for serious emergencies.
High Visibility and Organization: Each module is clearly labeled and the case is robust and often wall-mountable (if you choose the cabinet version). In an emergency at a large site, employees can quickly identify and retrieve the right module without confusion. And restocking is easier as you can just reorder the module that was used. This ensures the kit stays fully stocked over time with minimal management – an important factor for workplaces with safety officers.
In summary, the TacMed Modulator Workplace Kit is ideal for larger workplaces because it’s comprehensive, well-organised, easily scalable for multiple responders, and loaded with sufficient supplies to handle everything from minor accidents to serious injuries. It brings military-grade medical readiness into a user-friendly workplace format.
Yes. One of the biggest strengths of the TacMed Modulator 4-Series Workplace Kit is its customisability. The kit’s modular design means you can swap, add, or tailor modules to better suit your particular workplace risks. For example, if your worksite deals with chemicals, you might add an extra burns module or an eyewash station module. If your environment has a risk of snake bites (say, in rural outdoor workplaces), you could include a snake bite bandage module. TacMed provides standard module sets, but you’re absolutely able to customise them. Many organisations will work with us to develop a bespoke module – keeping the same color coding and format – with contents that address their unique hazards or regulatory requirements. The ability to customise ensures that the kit remains relevant and maximally useful across different industries (from offices to mines). If you’re unsure about what additions you might need, our team is happy to advise on module customisation based on the size of your workforce and the nature of your work environment.
Definitely. The modular approach was chosen not just for organisation but also for ease of maintenance. Each module in the Workplace Kit is like its own little pouch of supplies. This means when you do your regular first aid kit inspections, you can pull out each module, quickly check what’s been used or expired, and only replace that module (or the items within it) without turning the entire kit inside out. If a particular module gets used up or expires – say the Eye Wounds module is running low after a few incidents – you can reorder just that module as a refill, rather than buying a whole new kit. This is cost-effective and ensures your kit is always ready. The modules themselves are made of durable, often water-resistant material that can be wiped clean. If one gets dirty on a job site, you can clean the outside easily. Also, because they’re separate, you’re not exposing all supplies when using one module – the rest stay protected in their pouches. In practice, workplaces find that staff are more likely to keep the kit in order because it’s straightforward: used an item from the bleeding module? – just note it and replenish that item or swap in a new bleeding module. This keeps the kit perpetually ready without a lot of effort.
We recommend checking your trauma kit every 6 to 12 months. Review expiry dates on consumables such as chest seals, gauze, and bandages, and inspect packaging for any damage. Ensure critical items like tourniquets and airway tools remain in good condition and are fully stocked. Replace any used, expired, or compromised items immediately. TacMed offers individual product refills and can assist with kit servicing if required.
Yes. TacMed Australia supports government agencies, emergency services, mining operations, and corporate buyers with bulk pricing and procurement solutions. If you require a large order, ongoing supply, or wish to establish a wholesale account, please contact our team. We can provide customised quotes, supply agreements, and tailored kit solutions to meet operational requirements.
Yes – nearly all products sold by TacMed Australia come with a warranty. As a rule of thumb, we provide at least a 12-month warranty against manufacturing defects on our equipment and kits. This means if any item is found to be faulty in materials or workmanship within the first year from purchase, we will repair or replace it (or refund you) as appropriate. Many products actually carry longer manufacturer warranties – for instance, some medical devices or gear might have 2-year or 5-year warranties offered by the manufacturer, which we will honor. In addition, any electronic equipment (like defibrillators or diagnostic devices) typically comes with its own specific warranty period and terms, which we pass on to you.
If you encounter a problem with a TacMed product outside the standard warranty period, we still encourage you to contact us – we value our products’ quality and will assist wherever reasonable. Please note that consumable items (such as bandages, adhesives, medications, etc.) are generally not “warrantied” for use beyond their expiration date or single-use purpose, but if you discover any such item is defective on delivery, we will of course replace it. Our goal is to ensure you have reliable gear. All warranty claims can be handled by contacting TacMed customer support, and we’ll guide you through any troubleshooting or the returns process if needed.
Absolutely. In addition to our standard product range, TacMed specialises in creating custom solutions for clients. If you have specific requirements for a medical kit or need help outfitting a team with tailored gear, we can help.
We’ve designed custom kits for everything from military units and police departments to mining companies and expedition groups. This could be as simple as modifying the contents of one of our existing kits (for example, adding extra tourniquets, or swapping a particular bandage to meet a certain standard) or as involved as building an entirely new kit from scratch to meet your organisation’s medical protocol. We maintain a huge inventory and have access to hundreds of leading medical brands, so we can source almost any item you might need.
Custom kitting also includes creating private label kits or co-branded kits if required. On top of kits, we provide bespoke equipment procurement – for instance, if a hospital or agency needs a bulk order of a hard-to-find medical device or a combination of gear to equip a new emergency response team, we leverage our supply network to make it happen. The bottom line: If you don’t see exactly what you need on our website, just reach out. We thrive on solving unique problems and will work closely with you to design and supply the ideal medical solution, delivered rapidly and ready to use.
We’re here to help and answer any questions you have. You can contact TacMed Australia’s customer support via:
Phone: 1300 862 633 (within Australia). Our lines are open Monday to Friday, 9:00am – 4:30pm AEST. If you call outside those hours, you can leave a message and we’ll return your call.
Email: You can send us an email at info@tacmedaustralia.com.au. We strive to respond to all email inquiries promptly (usually by the next business day). Feel free to email us for anything from product questions, quote requests, to support with an order.
Website Contact Form: On our Contact Us page, there’s a form you can fill out with your query and details. That will route to our email as well.
Social Media: TacMed is present on LinkedIn, Facebook, and Instagram. You can message us there for general inquiries, although for order-specific questions we’ll likely direct you to email for privacy.
Our head office and warehouse is located in Coffs Harbour, NSW. If you need to send us mail or returns, the address is 1/33 Isles Dr, North Boambee Valley NSW 2450, Australia. We do not operate a physical retail storefront, but local customers can arrange pick-up of orders by contacting us in advance.
However you choose to reach out, our friendly team of experts will be ready to assist. We pride ourselves on being approachable and responsive – whether you’re after advice on choosing the right kit, need after-sales support, or want to arrange training or bespoke services, don’t hesitate to get in touch with TacMed. We’re here to support first responders and our community in any way we can.