PRIVACY POLICY

 

 

GENERAL
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website, www.tacmedaustralia.com.au (Site) or directly from you.

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information such as your web browser, IP address, time zone and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier
- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Your name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number

We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect to:
- Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices/order confirmations)
- Communicate with you about your order
- Screen orders for potential risk or fraud
- Maintain records required by law
- When in line with your stated preferences, provide information about our products or services

We use the Device Information that we collect to:
- Help screen for potential risk and fraud (particularly IP address)
- Improve and optimise our Site
- Generate analytics about customer browsing and interaction patterns
- Assess the success of our marketing and advertising campaigns
- Ensure compliance

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties:
- To facilitate use of your Personal Information as described above
- To comply with applicable laws and regulations
- To respond to legal requests (subpoena, search warrant, etc.)
- To protect our rights
- To verify professional credentials where required

We work with the following third-party advertising platforms:
- Google Advertising
- Meta Advertising
- LinkedIn Advertising

You may opt out of targeted advertising by visiting:
- https://optout.networkadvertising.org/
- https://optout.aboutads.info/
- https://www.aboutcookies.org.uk/

DATA RETENTION
We maintain Order Information for a minimum period as required by Australian law regarding medical equipment sales records. We will maintain this information unless you specifically request deletion (where permitted by law).

CHANGES
We may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

INACCURACY DISCLAIMER
From time to time there may be information on tacmedaustralia.com.au that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Contact Page

Email: info@tacmedaustralia.com.au

Phone: 1300 862 633

Mail: 1/33 Isles Drive
North Boambee Valley NSW 2450
Australia

 

Last updated 12/Nov/24