GENERAL
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website, www.tacmedaustralia.com.au (Site) or directly from you.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information such as your web browser, IP address, time zone and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier
- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Your name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
We refer to this information as "Order Information."
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect to:
- Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices/order confirmations)
- Communicate with you about your order
- Screen orders for potential risk or fraud
- Maintain records required by law
- When in line with your stated preferences, provide information about our products or services
We use the Device Information that we collect to:
- Help screen for potential risk and fraud (particularly IP address)
- Improve and optimise our Site
- Generate analytics about customer browsing and interaction patterns
- Assess the success of our marketing and advertising campaigns
- Ensure compliance
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties:
- To facilitate use of your Personal Information as described above
- To comply with applicable laws and regulations
- To respond to legal requests (subpoena, search warrant, etc.)
- To protect our rights
- To verify professional credentials where required
We work with the following third-party advertising platforms:
- Google Advertising
- Meta Advertising
- LinkedIn Advertising
You may opt out of targeted advertising by visiting:
- https://optout.networkadvertising.org/
- https://optout.aboutads.info/
- https://www.aboutcookies.org.uk/
DATA RETENTION
We maintain Order Information for a minimum period as required by Australian law regarding medical equipment sales records. We will maintain this information unless you specifically request deletion (where permitted by law).
CHANGES
We may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
INACCURACY DISCLAIMER
From time to time there may be information on tacmedaustralia.com.au that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
MOBILE TERMS OF SERVICE
Last updated: Jan. 27, 2026
The TacMed Australia Pty Ltd mobile message service (the "Service") is operated by TacMed Australia Pty Ltd (“TacMed Australia Pty Ltd”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to TacMed Australia Pty Ltd’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of TacMed Australia Pty Ltd through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with TacMed Australia Pty Ltd. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +61468082552 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other TacMed Australia Pty Ltd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +61468082552 or email info@tacmedaustralia.com.au.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Understand how TacMed Australia collects, uses, and protects your personal information. Read our Privacy Policy to stay informed about data security and privacy practices.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
Contact Page
Email: info@tacmedaustralia.com.au
Phone: 1300 862 633
Mail: 1/33 Isles Drive
North Boambee Valley NSW 2450
Australia
Last updated 12/Nov/24