Order $250 AUD and over and enjoy FREE SHIPPING to all Australian destinations. Free shipping only applies to online orders. Phone, email or PO orders incur standard shipping charges.
Any order to an Australian destination less than $250AUD will incur a flat rate $12.95 AUD shipping fee.
We aim to deliver Australian orders within 3 – 7 business days from the time of order. Please note that during our sale/promotional events or parts of WA & NT, delivery may take up to 7 – 10 business days.
Upon placing your order an automated confirmation email will be sent to you confirming receipt of your order. A subsequent email will be sent once the order is dispatched.
To guarantee safe arrival of your TacMed online purchase, please specify a business hours address for delivery [PO Box delivery addresses are acceptable]. If no one is present to accept the delivery, your purchase will be left in the most logical and secure location available or taken to the local post office or courier depot. A card with pick up details will be left.
Tacmed takes no responsibility for the accuracy of delivery addresses supplied - shipments will be addressed using the details provided at the time of ordering. In the event that a shipment is returned to our warehouse due to an incorrect address supplied, or being uncollected from a local post office/collection agent, Tacmed will contact you regarding redelivery options of your shipment - additional shipping fees may apply for redelivery and/or redirection of shipments.
TRACKING YOUR ORDER
When your online purchase is complete you will receive an email containing your order confirmation. When your order has been dispatched, you will receive another email with delivery details and a link that will allow you to track and trace the status of your delivery at any time.
If you have any questions about your online order please email us at email@example.com ; or call on 1300 862 633 during business hours (EST).
RETURNS & EXCHANGES
At TacMed, we want you to be completely satisfied with your purchase so our returns and exchange policy has been designed to be as easy as applying a tourniquet!
If you change your mind, you can return or exchange any item that is unused and in its original condition within 14 days of order receipt to receive a full refund or credit. Minus shipping charges.
Returns will be accepted on any faulty products within their warranty period (minimum 12 months warranty). Items must be returned to TacMed within a reasonable timeframe, and an exchange, refund or credit will be applied after assessment by a TacMed representative.
The Client must inspect the Goods on Delivery and must within fourteen (14) days of Delivery notify TacMed Australia in writing of any evident defect/damage, shortage in quantity, or failure to comply with the description or quote. The Client must notify any other alleged defect in the Goods as soon as reasonably possible after any such defect becomes evident. Upon such notification the Client must allow TacMed Australia to inspect the Goods.
All returns must be authorised by Tacmed Australia prior to being returned. Please contact us via phone (1300 862 633) or email (firstname.lastname@example.org) to have your return authorised and receive a Return Merchandise Authorisation Form (RMA Form) which is to be included with your items when being sent back.
Returns with an approved RMA are to be sent to:
Tacmed Australia, 1/33 Isles Dr, North Boambee Valley, NSW 2450
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders .
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
- Remarketing with Google AdSense
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Users are able to change their personal information:
- By emailing us
- By calling us
- By logging in to their account
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders
- We may also send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CANSPAM we agree to the following:
- NOT use false, or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third party email marketing services for compliance, if one is used.
- Honour opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can
- Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
Coffs Harbour, NSW, 2450
1300 862 633
Last Edited on 7th Feb 2017