TacMed Medical Services

Clinical
Governance

TacMed Medical Services operates under a formal, independent clinical governance framework — separate from operational delivery — to ensure objective oversight of clinical standards, credentialling, audit, and incident review across every engagement.

Why this matters for your organisation: When you engage TacMed, every clinical decision made on your site is governed by an authorised framework — not individual judgement. That means defensible decisions, regulatory compliance, and reduced liability for your organisation.
ISO
ISO 9001:2015 Certified Quality Management System — all service planning, mobilisation, delivery & review

The Clinical Governance Framework

Clinical governance is separated from operational delivery to ensure independent oversight of clinical safety and standards.

01
Clinical Practice Guidelines (CPGs)

Evidence-based guidelines governing how TacMed clinicians assess and manage specific clinical conditions on-site. Developed and authorised by Medical Director Dr Dan Pronk and Emergency Physician Dr Will Davies. Every CPG is version-controlled, periodically reviewed, and updated when better evidence or operational learning emerges.

02
Drug Therapy Protocols (DTPs)

Authorised protocols enabling TacMed paramedics to administer specific medications within a defined scope — without requiring a doctor to be physically present. DTPs are issued under medical authority and managed through a formal medicines licensing process across applicable states and territories.

03
Credentialling & Scope of Practice

Every TacMed clinician is credentialled through an internal process before deployment — verifying current AHPRA registration, qualifications, clinical currency, CPD compliance, and scope of practice. Clinicians are not sourced through a staffing agency and are only deployed within their verified scope.

04
Clinical Audit & Incident Review

Clinical encounters are documented via Chronosoft MedStat and subject to periodic audit by the Clinical Governance Committee. Incidents and near misses are formally investigated, with findings feeding back into CPGs, DTPs, and operational SOPs through the QMS corrective action process.

05
24/7 Medical Oversight — TacMed 365

Every on-site TacMed clinician has round-the-clock access to experienced doctors for real-time consultation, escalation, and clinical decision support — regardless of location or time of day. This telemedicine capability is a core part of the governance structure, not an optional add-on.

06
Continuous Professional Development

CPD requirements are tracked and managed as part of the credentialling system. Clinicians must maintain currency across relevant clinical competencies — including those specific to the environments they are deployed into — before each tasking.

Governance Leadership
  • Dr Dan Pronk — Medical Director. Development and governance of all clinical practice, drug therapies, credentialling, and training protocols.
  • Adam Cantrick — Lead, Innovation & Governance. CPG and DTP oversight, operational SOPs, and continuous improvement integration.
  • Clinical Governance Committee — Independent oversight of clinical standards, case review, audit outcomes, and escalation pathways.
  • Dr Will Davies FACEM — Emergency Physician. Co-authorises Drug Therapy Protocols and provides specialist clinical review.
Medicines Licensing
  • NSW Health Authority authorisation to possess and administer restricted medications on-site
  • Medicines and poisons licensing held across multiple states and territories
  • Regulatory compliance managed per jurisdiction for international deployments
  • Medication logs, stock control, and documentation maintained for every engagement
Electronic Medical Records
  • Chronosoft MedStat — clinical records platform used across all engagements
  • Compliant with Australian patient privacy legislation
  • Records retained for 7 years per healthcare retention requirements
  • Incident reports, fit-to-work certificates, and hospital discharge summaries included

Clinical Leadership

Dr Dan Pronk
Dr Dan Pronk
Medical Director

Former Regimental Medical Officer for 2CDO & SASR with multiple operational deployments including five tours to Afghanistan. Awarded the Commendation for Distinguished Service. FRACGP, MBA. Oversees all clinical practice, drug therapy protocols, and credentialling across TacMed Medical Services.

Adam Cantrick
Adam Cantrick
Lead — Innovation & Governance

18 years in the Australian Army, finishing in Special Operations Command. Operational deployments to South-East Asia, Pacific, and Middle East. Member of TAG (East). Currently a Special Operations Team Paramedic with NSW Ambulance and Rescue Crewman with Westpac Lifesaver Rescue Helicopters. Founding member of Disaster Relief Australia.

Dr Will Davies
Dr Will Davies
Emergency Physician (FACEM)

Fellowship of the Australasian College for Emergency Medicine. Co-authorises TacMed's Drug Therapy Protocols alongside Dr Pronk, providing specialist emergency medicine oversight of the clinical governance framework.

Medication & Pharmacy Management

Managed in full compliance with applicable state, territory, and international regulatory requirements.

Regulatory Compliance

TacMed holds the required health authority authorisations to possess and administer restricted medications in applicable jurisdictions. Medication permits and regulatory compliance are managed as part of every engagement's mobilisation process.

Daily Medication Management

Where required, TacMed clinicians oversee daily medication management for personnel on-site — including OTC and scheduled medication facilitation per protocol and prescription. Cast and crew medication management is a standard component of TV and film productions.

Documentation & Stock Control

Medication logs, stock control registers, and dispensing records are maintained for every engagement. Register-based accountability, witnessing processes, and audit trails are applied to all controlled and scheduled medications.

Questions About Our Framework?

If you have specific governance, compliance, or regulatory questions about how TacMed operates, contact Jon Walter directly or submit a project enquiry.

Medical Services ManagerJon Walter
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